Jane Street Global Trading Platform Update

Last Updated: 2024-09-16

Jane Street Global Trading Platform Update
September 16, 2024

Dear JST-Serpens Global Users,

In recent years, Jane Street has expanded its reach across multiple regions globally. As our user base and partnerships continue to grow, we are committed to ensuring seamless access to the Jane Street Global Trading Platform, regardless of network conditions or geographic location.

To improve the user experience for our diverse global audience, Jane Street will be implementing regional optimizations to the platform. These enhancements are designed to ensure that over 99% of users can continue to use the Jane Street Global Trading Platform without interruption.

During this optimization process, some users accessing the platform via the Web may experience temporary issues such as lag or difficulty logging in. However, please note that the mobile app is not affected by these changes.

If you encounter issues with the Web platform, we recommend contacting your regional partner for assistance in obtaining an updated Web link. Additionally, we strongly encourage all users to download the Jane Street mobile app from our official website to ensure uninterrupted access to the platform.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the overall user experience.

Thank you for your continued support.

 

Sincerely,
Jane Street Support Team